The owners of the Sunshine Coast’s top three voted salons have revealed the secrets to their success.
Over 1000 people voted in the Daily’s Best of the Coast poll to find readers’ most-loved hairdressing salon.
Becky B Hair Salon in Caloundra took the top spot, Roca Verde came in second, and aGlo Finishing Salon in Mooloolaba took third place among more than 30 nominations.
Becky Anderson has never needed to pay to advertise her Caloundra salon – her customers are all too happy to spread the word.
Miss Anderson believed this was the secret to her success, placing her on top of the Sunshine Coast’s Daily’s Best of the Coast rankings.
“I think it just has clients that aren’t just happy with their hair, they’re raving fans, and they’d do anything to tell a friend,” Miss Anderson said.
She said that meant new clients who had been told about her salon were excited rather than nervous about trying an unfamiliar hairdresser.
“You kind of already have a rapport… it’s more of a warming experience,” Miss Anderson said.
She said the salon had a fantastic atmosphere because the hairdressers, including Miss Anderson, worked as a team with every customer.
“It’s never one hairdresser,” she said.
“We kind of try and make a plan together because two heads are better than one.”
The hairdressers collaborate rather than compete to be the most popular with customers.
“There are no stars here,” Miss Anderson said.
“It makes it a pleasant, fun-loving environment.”
It also means it’s much easier for the team to make extra appointments because customers aren’t overloading any particular hairdresser.
“You can try your luck on the day off because I’m really bad at saying ‘no’,” Miss Anderson laughed.
The salon was launched four years ago after Miss Anderson moved from Brisbane.
At first, she relied on her old clients who travelled from Brisbane to the Sunshine Coast for a salon treatment, but word soon travelled among her local customers.
Now she’s planning to open a new salon on Brisbane’s northside early next year.
